Privacy Policy

Effective Date: November 11th, 2024

At Hou Neaux Culinary Lab, a program of Youth Catalyst of Change Academy (YCoCA) under the Philonise and Keeta Floyd Institute for Social Change (Pakfisc), your privacy is critically important to us. This Privacy Policy explains how we collect, use, maintain, and protect the information you provide when using our website (“the website”). By interacting with our site, you consent to the practices described in this policy.

Who We Are

Hou Neaux Culinary Lab is dedicated to empowering youth through culinary arts, financial literacy, and entrepreneurship. As a part of YCoCA, under the broader mission of Pakfisc, we aim to foster leadership and community impact among young people. We take your privacy seriously and are committed to safeguarding your personal information.

Information We Collect

We collect two main types of information:

1. Personal Information: This includes information that personally identifies you, such as:

   • Contact Details: Your name, email address, postal address, and phone number, provided when registering for our programs or subscribing to our newsletter.
   • Demographic Information: Age, gender, and other relevant details you may provide when signing up for our programs.
   • Communications: Information from your inquiries, feedback, or comments that help us understand your needs and respond to you accordingly.
     
     

2. Non-Personal Information: Collected automatically when you use our website, this data helps us improve our services and includes:

   • Technical Information: IP address, browser type, operating system, and device details.
   • Usage Data: Pages visited, time spent on the site, clicks, and navigation patterns, which help us enhance your experience.

How We Use Your Information

The information we collect is used to improve your experience and support the growth of our programs. Specifically, we use it to:

• Enhance Website Performance: Your feedback and usage data help us optimize the design and functionality of our website, ensuring a smoother and more effective user experience.
• Personalize Content: We use the information to provide tailored content that aligns with your interests, including updates on our culinary, financial literacy, and entrepreneurship programs.
• Communicate With You: Whether it’s responding to inquiries or providing program updates, we use your contact details to stay in touch and ensure you have the information you need.
• Program Development: Insights from your interactions allow us to improve our curriculum and offerings, ensuring that our educational initiatives remain relevant and impactful.

How We Protect Your Information

We implement strict security protocols to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our practices include:

• Encryption: Sensitive information is encrypted to ensure it remains secure during transmission.
• Data Access Controls: Only authorized personnel have access to personal data, ensuring that it is handled with care and confidentiality.
• Monitoring & Prevention: We continuously monitor our systems for vulnerabilities and employ safeguards to prevent breaches or misuse of your information.

Despite these precautions, no system is entirely foolproof. While we strive to protect your personal information, we cannot guarantee its absolute security.

Sharing of Information

We value your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

• Aggregated Data: We may share non-personal, aggregated demographic information with trusted partners or affiliates to help them understand our user base and improve their services. This data does not include personally identifiable information.
• Legal Requirements: We may disclose your personal information to comply with legal obligations, court orders, or regulatory requirements.
• Protection of Rights: If necessary, we may share information to protect the rights, property, or safety of our organization, employees, or others.

Third-Party Websites

Our website may contain links to third-party websites, including those of our partners or sponsors. Please note that these external websites operate independently and have their own privacy policies. We are not responsible for the content or practices of these websites. Interacting with third-party websites is subject to their terms, and we encourage you to review their privacy policies.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences, track your activity, and improve our services. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our site.

Your Rights and Choices

You have the right to:

• Access and Update: Review and update the personal information you have provided to us at any time.
• Opt-Out: Choose to unsubscribe from our communications or limit the data we collect about you. We provide unsubscribe options in our emails or you may contact us directly.
• Data Deletion: Request that we delete your personal data, subject to legal requirements and organizational needs.

Changes to This Privacy Policy

We may revise this Privacy Policy as our practices evolve or as legal requirements change. The “Effective Date” at the top of the policy will reflect when any updates have been made. We encourage you to check this page periodically for the latest information on our privacy practices.

Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your privacy rights, please contact us at: